Our support team
Real people on live chat, around the clock. Whatever the question, day or night, the pack has your back. Here is how to reach us and what each channel is best for.
How to reach us
| Channel | Where | Hours or use |
|---|---|---|
| Live chat | bottom-left of every page | 24/7 |
| support@reelwolves.com | written requests, documents, self-exclusion | |
| FAQ | Frequently asked questions in the footer | bonuses, payments, account |
Verification
Before a withdrawal we may ask you to confirm your identity and address. Send your documents through the chat or to support@reelwolves.com in PDF, JPG, PNG, GIF, BMP or TIF, up to 2 MB each.
Taking a break
Ask our live chat to set a self-exclusion or to close your account, and the same team reopens it once the period you chose has passed.
Your questions answered
When is live chat available?
24 hours a day, 7 days a week.
Where do I send documents?
Through the live chat or to support@reelwolves.com.
How do I close my account?
Ask the live chat; a self-exclusion or closure is set on request.
Where is the FAQ?
Under Frequently asked questions in the footer of every page.
